As more and more of a company’s advertising focus is moving from traditional sources of advertising to digital media, it has become increasingly important to protect your company’s online image and reputation. Cyberattacks and security breaches threaten...
If you’re wondering whether you should respond to negative feedback on social sites such as Facebook and Yelp, there’s only one thing you need to know. According to a , last year nearly seven out of ten consumers (68%) who wrote a negative comment on a...
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